Terms of Service
Last updated: 14 June 2026
These terms govern your use of Fluxlancer, operated by Jay Doolan (a sole trader based in the United Kingdom)(“Fluxlancer”, “we”, “us”). By creating an account or using the service, you agree to these terms. If you do not agree, do not use the service.
1. The service
Fluxlancer is a freelancer-agency operations tool that includes client management, projects, time tracking, invoicing, expenses, and real-time profitability (margin) reporting. We may add, change, or remove features over time.
2. Eligibility & accounts
- You must be at least 16 years old and able to form a binding contract.
- You are responsible for the accuracy of your account information and for keeping your credentials secure.
- You are responsible for all activity that happens under your account.
3. Acceptable use
You agree not to:
- Use the service for any unlawful, infringing, or harmful purpose.
- Attempt to access other users’ data or breach our security or rate limits.
- Reverse engineer, resell, or abuse the service or its AI features.
- Upload content you do not have the right to use.
4. Your data & content
You own the data and content you put into Fluxlancer, including your clients’ information. You grant us a limited licence to host and process that data solely to provide the service. You are responsible for having a lawful basis to process any personal data of your own clients and team, and for complying with applicable data-protection laws.
5. Subscriptions, billing & refunds
- Paid plans are billed through our payment providers (Stripe, PayPal, and/or Polar).
- Subscriptions renew automatically unless cancelled before the renewal date.
- You can cancel at any time; access continues until the end of the current billing period.
- Except where required by law (including any applicable consumer cancellation rights), fees already paid are non-refundable.
6. AI features
Some features use AI to generate drafts and suggestions. AI output can be inaccurate or incomplete — review it before relying on or sending it. You are responsible for any content you finalise and use.
7. Profitability & margin figures are not financial advice
Fluxlancer’s margin and profitability figures are operational estimates intended to help you run your business. They depend entirely on the data you enter (such as bill rates, freelancer cost rates, and logged hours) and are not accounting, tax, or financial advice, and not a substitute for professional accounting or your books of record. You are responsible for verifying figures before relying on them for business, tax, or financial decisions.
8. Intellectual property
We own the Fluxlancer software, branding, and content (excluding your data). These terms do not grant you any rights in our intellectual property except the limited right to use the service.
9. Third-party services
The service integrates third parties (for example, payment providers and OAuth sign-in). Your use of those services is also subject to their terms, and we are not responsible for them.
10. Disclaimers
The service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the service will be uninterrupted, error-free, or that figures it produces will be accurate.
11. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential losses, or for loss of profits, revenue, data, or goodwill. Our total liability arising out of or relating to the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms excludes liability that cannot be excluded by law.
12. Termination
You may stop using the service and delete your account at any time. We may suspend or terminate accounts that breach these terms or that we reasonably believe pose a security, legal, or abuse risk.
13. Changes to these terms
We may update these terms from time to time. We will post the updated version here and revise the “Last updated” date; continued use after changes means you accept them.
14. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, unless your local law requires otherwise.
15. Contact
Questions about these terms? Email hello@fluxlancer.com.